Office Policies
Appointments & Consultations in our Long Island offices
Plastic (cosmetic) surgeon Dr. Mark D. Epstein, M.D., F.A.C.S., serving Stony Brook, Hampton Bays, and all surrounding areas of Long Island and Suffolk County. To schedule an appointment please call (631) 689-1100.
Cancellations
If you are unable to keep an appointment, we ask that you kindly provide us with at least 48 hours notice. This courtesy on your part will make it possible to give your appointment to another patient.
Emergencies
Our office provides on-call service for emergencies, 24 hours-a-day, 7 days-a-week. Call (631) 689-1100 and Dr. Epstein will be contacted immediately.
Health Insurance Plans
Our office participates with some health insurance plans which cover certain reconstructive plastic and hand surgery procedures. Covered procedures will vary with each insurance company — our office staff will assist you in determining eligibility. Patients are responsible for deductibles, co-payments and remaining balances. Patients also have the option of paying office and surgical fees in advance and then receiving their insurance reimbursement check directly from their insurance company.
Patient Forms – Save Time in Our Office Completing Forms
The following forms can be downloaded to your computer and printed at home. By filling out these forms ahead of time you will save significant time at the time of your visit. If you have any questions when filling out these forms, please do the best you can, our staff will assist you with your questions on the day of your visit.
- Please do not mail the completed forms to the office.
- Please bring them with you at the time of your scheduled visit.
For your initial visit, please print and fill out the following form:
If you have Managed Care health insurance, please print and read the following forms:
Please note: Managed Care referrals are the responsibility of the patient.
If you have a Workers Compensation claim, please print and fill out the following form:
If you have a No-Fault claim, please print and fill out the following form:
If you need disability forms filled out (except Worker’s Compensation), please print and read the following form:
If you are being seen for a problem with your hand, please bring copies of X-ray films, reports, pertinent studies and notes from any other treating physician to your initial visit. In addition, print and fill out the following form (up to, but not including, the “physical examination” section):
If you are being seen for a breast reduction, please print and fill out the following form (up to, but not including, the “physical examination” section):
If you are being seen for a problem/lesion/growth/cancer on your skin, please bring copies of biopsy reports and pertinent studies and notes from any other treating physician to your initial visit.
Note: The files on this page are in PDF format. You will need Adobe® Reader to view them. If you do not have this program, you can download it for free by clicking here.
Financing
Most medical insurance plans will not usually cover cosmetic procedures. Our office is able to assist you with a financing program for elective medical procedures. Patients may be pre-approved for financing with a low-interest monthly payment plan. Our surgical coordinators would be pleased to provide you with further details.
- CareCredit® is now offering INTEREST FREE loans for 18 months.
In addition, we also accept the following credit cards:
Telephone Calls to Dr. Epstein
If you have medical questions which only the doctor can answer, a message will be taken and your medical file will be given to Dr. Epstein, who will return your call as expeditiously as possible. If your question is non-medical, a qualified staff member will be pleased to assist you.
- Telephone: (631) 689-1100
- Fax: (631) 689-1153
